Get in Touch With Us

Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to get a message to us and what you can expect once you do.

How to Reach Our Team

Email is the best way to contact us. We read every message that comes in and try to reply within a couple of working days. Send your note to [email protected] and let us know briefly what it's about so we can route it to the right person.

If your question relates to a specific operator — say, a welcome offer from Crown Coins, SplashCoins, or any other platform listed on our site — please mention the name of the operator and, if you have one, an approximate date so we can look into it properly.

What We Can Help With

We're an independent site covering sweepstakes and social casinos, and our inbox reflects that. Common reasons readers write in include:

• Questions about how sweepstakes casinos work — including the Gold Coins and Sweepstakes Coins model, how the free entry method (no purchase necessary) works, or how prize redemption is typically handled.
• Corrections — welcome offers, eligible states, and terms at sweepstakes casinos change often. If you notice something on our site that looks out of date, we want to hear about it.
• Content suggestions — if there's a platform, a topic, or a comparison you'd like us to cover, such as our page on Best Non GamStop Casinos 2026, let us know.
• Editorial or partnership enquiries — if you represent an operator or a media outlet and want to discuss working with us, please introduce yourself and explain what you're proposing.
• Concerns about play habits — if you or someone close to you is worried about their gaming habits, tell us in your message and we'll point you toward general responsible-play resources.

What We Can't Do

We're a comparison and review resource, not a customer support desk for any individual operator. That means we can't process account verification, redeem coins on your behalf, issue refunds, or resolve billing disputes — those requests need to go directly to the platform in question, usually through the support or help section inside its own site or app. We also can't offer legal advice on whether a particular sweepstakes casino is permitted in your state; for that, checking the operator's own terms and your state's current rules is the safer route, since availability shifts and laws change.

What Happens After You Write In

Every message is read by a real person, not an automated system. We aim to respond within a couple of working days, though during busier stretches it can take a little longer. If your enquiry needs input from more than one person on our team, we'll let you know it's being looked at rather than leaving you without a reply.

Keeping Our Coverage Accurate

Sweepstakes casino terms — welcome bundles, eligible states, redemption thresholds — are reviewed and updated periodically, but operators change them without much notice. If something you experienced on a listed platform doesn't match what we've published, telling us helps keep the page accurate for the next reader. We appreciate that kind of feedback more than most.

Thanks for taking the time to read this far. Whatever brought you here, we're glad to hear from you.